Shipping Policy
Thank you for visiting and shopping at Milanostraps.com. These are the terms and conditions that constitute our Shipping Policy.
National Shipping Policy (France)
Order Processing: All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.
Shipping Methods and Delivery Times:
| Shipping Method | Destination | Estimated delivery time | Cost | Follow up |
|---|---|---|---|---|
| Colissimo (France) | France | 2-5 working days | 5 € (Free for orders over 90 €) | Full tracking |
| Chronopost (France) | France | 1 working day | 10 € | Full tracking with real-time updates |
*Subject to availability of Chronopost services in your region.
Note: In case of high volume of orders, shipments may be delayed by a few days. If a significant delay occurs, we will contact you by email or phone.
International Shipping Policy
Countries Served: We ship to the following countries: Bahrain, Bangladesh, Cambodia, Hong Kong SAR, India, Indonesia, Israel, Japan, Kazakhstan, Kuwait, Lebanon, Malaysia, Myanmar (Burma), Nepal, Oman, Pakistan, Philippines, Russia, Saudi Arabia, Singapore, Sri Lanka, Taiwan, Thailand, United Arab Emirates, Uzbekistan, Vietnam, Austria, Belarus, Belgium, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Georgia, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Netherlands, Norway, Poland, Portugal, Romania, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey, Ukraine, United Kingdom.
Shipping Methods and Delivery Times:
| Shipping Method | Estimated transit time | Shipping cost |
|---|---|---|
| Chronopost International | 3-7 working days* | Free shipping on orders over € 200; €50 for orders under €200 |
| International Post | 6-18 working days | Free shipping on orders over € 200; €40 for orders under €200 |
*Delivery times may vary depending on destination and customs procedures.
Note: Customs fees and taxes may apply to international shipments. These fees are the customer's responsibility.
Additional Information
Shipping to PO Boxes or APO/FPO Addresses: Milano Straps ships to addresses in France, DOM-TOM, and APO/FPO/DPO addresses.
Shipping Confirmation & Order Tracking: You will receive a shipping confirmation email once your order has been shipped, containing your tracking number. The tracking number will be activated within 24 hours.
Damages: Milano Straps is not responsible for products damaged or lost during shipping. If you receive a damaged order, please contact the carrier to file a claim. Save all packaging and damaged products before filing a claim.
Contact us:
- Address: 11 Avenue Jules Ferry, Thonon-les-Bains 74200, France
- Telephone: +33 7 45 23 02 71
- Email: info @ milanostraps.fr
- Hours: 10am - 5pm (Mon-Fri)